Refund policy

GENERAL SHIPPING INFO

Orders are shipped out once a week. As a small team, we ship everything as quickly as we can.

We are not responsible for items that are lost or damaged after shipping. We cannot refund or replace items that are lost or damaged during transit. 

We reserve the right to cancel any orders that have not yet been fulfilled due to pricing errors or the misuse of coupon codes or any order that does not otherwise adhere to our policies.

Shipping costs are non-refundable.

RETURNS

We are happy to accept returns for items purchased online within 30 days of the original purchase. Items must be returned in their original condition and (preferably) original packaging. Returned items cannot be washed, worn, used, or altered in any way. We are not responsible for the cost of return shipping, except in any case where we are responsible for the cause of the return or exchange.

All music and media items, posters, digital downloads, sale, discounted and final sale items cannot be returned or exchanged. 

Please note: When packaging posters and vinyls, we are committed to sending them in pristine condition. Please be aware we DO NOT issue refunds or replacements for minor cosmetic damage, such as corner dings, bends, small rips, split inserts, and so on, caused when in transit. Vinyls and posters are packaged securely and carefully in custom crafted boxes, but in some cases, this type of wear is simply unavoidable during transit.

More information on making a return can be found in the “Returns & Exchanges” section below.